The following pages contain information of concessions available at Toll Roads throughout the country, the arrangements with regard to Air Travel, Access and Parking at major airports in the Republic for disabled drivers and a list of Service Stations with Attended Forecourts where drivers can obtain assistance when re-fuelling or with other services
Toll Roads
Disabled drivers and disabled passengers whose vehicles are tax exempt under the Drivers and Passengers with Disabilities Tax Relief Scheme are exempt from tolls on each toll road in the state. Under the eflow system in operation on the M50 toll bridge, as you drive under the eFlow gantry on the M50, the photographic equipment will detect your vehicle registration number and recognise that you should not be charged.
On all the other toll roads the toll road operators issue special passes to facilitate such exempt passage. Passes issued by any one operator will be accepted by all other toll road operators.
For further information and to apply for a pass please contact your nearest toll road operator. A list of toll road operators and their contact numbers are listed below:
East-Link
East-Link Toll Bridge Limited,
Toll Plaza, York Road, Dublin 4.
Tel : 01 668 2888
Fax : 01 688 2562
North-Link
M1 Toll Operations Ltd,
Balgeen, Co. Meath
Tel : 041 982 9820
Fax : 041 982 9826
N9
DirectRoute (Fermoy) Limited,
Richmond House, Richmond Hill,
Fermoy, Co. Cork
Tel: +353 25 51936
Dublin Port Tunnel
Transroute Tunnel Operations Limited
Dublin Port Tunnel, East Wall Road
Dublin 3
Tel: 1890 252435
N4
Eurolink Motorway Operation Ltd.,
Toll Plaza, Cappagh, Nicholstown
Co Kildare
Tel: +353 46 9540266
N6 Toll
N6 (Concession) Ltd,
Toll Plaza Building,
Cappataggle,
Ballinasloe,
Co. Galway,
Phone: +353 (0)91 843500
Fax: +353 (0)91 84350
N25 Waterford Toll
Celtic Roads Group (Waterford) Ltd,
N25 Waterford By Pass Office,
Grannagh Junction,
Co Kilkenny.
Tel No. 051 319700
M7/M8 Portlaoise Toll
Midlink M7/M8 Ltd
M7/M8 Toll Plaza
Fatharnagh
Portlaoise
Co Laois
Tel. +353 (0) 57 8694900
E-Mail: info@midlink.ie
M3 Toll
Eurolink Motorway Operation M3 Ltd
Administration Building
Blackbull Toll Plaza
Quarryland
Dunboyne
Co. Meath
Tel: +353 (0) 1 6910450
Fax: +353 (0) 1 8253144
E-Mail: customerservice@eurolinkM3.ie
Limerick Tunnel
Direct Route (Limerick) Ltd
Bunlicky
Dock Road
Limerick
Tel: +353 (0) 61 583850
Air Travel, Access and Parking
Passenger Assistance
Parking Cork Airport
Parking Dublin Airport
Parking Shannon Airport
Parking Knock Airport
Passenger Assistance (Regulation EC 1107 / 2006)
From 26th July 2008, under Regulation EC 1107 / 2006, managing bodies of airports have legal responsibility for the provision of assistance services to persons with reduced mobility when travelling by air. The Regulation defines a person with reduced mobility (PRM) as any person whose mobility is reduced due to physical incapacity (sensory or locomotory), an intellectual deficiency, age, illness, or any other cause of disability when using transport and whose situation needs special attention and the adaptation to a person’s needs of the service made available to all passengers.
Dublin Airport Authority have appointed One Complete Solution Ltd (OCS) to provide the assistance services to PRMs as set out under Annex 1 of this Regulation, these services are:
- Enable passenger to communicate their arrival at the airport and their request for assistance at the designated points inside and outside terminal buildings
- Move from designated point to the check-in counter
- Check-in and register baggage
- Proceed from check-in counter to the aircraft, with completion of emigration, customs and security procedures
- Board the aircraft, with the provision of lifts, wheelchairs or other assistance needed as appropriate
- Proceed from the aircraft to the baggage hall and retrieve baggage, with completion of immigration and customs procedures
- Proceed from the baggage hall to the designated point of departure
- Reach connecting flights when in transit, with assistance on the airside and landside
Notification (48 Hours in advance)
In order that the most effective e service is delivered to passengers who require these services, persons with reduced mobility should contact and notify their airline, travel agent or tour operator with details of their assistance requirements at least 48 hours in advance of the departure of their flight. It is very important that they contact their airline, travel agent or tour operator directly as their onward travel may be affected otherwise by the safety rules an air carrier applies to the carriage of persons with reduced mobility.
Designated Points of Arrival / Departure
DAA has designated points of arrival / departure at Dublin, Cork & Shannon Airport where passengers can advise that they have arrived and require assistance.
At Cork Airport the Designated Points of Arrival / Departure are located in the following areas:
- Short Term Multi Story Car Park – Level 1 Lift Lobby
- Long Term Car Park 2
- PRM set down area in front of the Terminal Building
- RPM reception desk located in the main hall of the Terminal Building
Please follow Car Parking directional signage to the designated car parks indicated by the PRM logo.
Special Parking Arrangements- Blue Disability Permit Holders
Cork Airport
Reserved easy access car parking is available on the ground floor of the multi-storey car park and a covered walkway takes you directly to the entrance of the Terminal Building. Passengers who may require assistance from the car park can contact our assistance service provider at the pick up point in the lift lobby – level 1. Facilities for set down and pick-up are available for people with disabilities at the entrances to our Arrivals and Departures concourses.
Dublin Airport
More than 50 disabled parking spaces have been designated for customers with reduced mobility in the lower ground of Block B. These spaces are well signed and have been marked out to the recommended width to accommodate wheelchairs. In addition each space has been treated with a special non slip surface to provide easy movement and access for customers.
Passengers using the new car parking spaces for wheelchair use are charged the long-term car parking rate when parking for more than 3 hours. The long term parking rate is €9.50 per day. Customers should note that they are required to press the Information button at the entrance barrier in order to gain access to the wheelchair car park.
Shannon Airport
Drivers with disabilities may avail of the short term car park in order to be closer to the main terminal. Spaces are located at the front of the short term car park adjacent to the arrivals and departures entrance, which are facilitated with ramps to ensure a smooth short trip to and from the terminal building. They will be charged long term rates only. Drivers should ensure that their vehicles have the appropriate sticker to identify them as mobility drivers.
Knock International Airport (Ireland West)
Knock International Airport is a customer service oriented organisation and is committed to providing excellent facilities for passengers with disabilities utilising its airport. Knock Airport continues to improve and update these facilities on an on-going basis.
There are 20 disabled parking spaces close to the front entrance.